What does it mean to provide safety for a visitor?

Do you know who is in your building and who they are visiting? Have you shared the information they need to be safe? Do your visitors know where to go in case of an emergency?  Can you contact them?  If something happened, what would the impact be on your business? Lawsuit? Increased insurance costs? Regulatory … Continue reading “What does it mean to provide safety for a visitor?”

Visitor Management and Security: Looking Forward to ASIS 2017

For the past 60 years, security professionals from across the United States have gathered at the American Society for Industrial Security Annual Seminar and Exhibits (ASIS 2017). The conference brings industry leaders together to share their knowledge about the advancements in enterprise security. As organizations continue to develop their security processes, there is a great … Continue reading “Visitor Management and Security: Looking Forward to ASIS 2017”

Integrating Traction Guest with Salesforce to Leverage Visitor Data

Salesforce is the world’s leading customer relationship management (CRM) platform.  It allows businesses to manage their sales, marketing, service and other functions in a single cloud-based environment. Being able to easily log, manage, and analyze customer data, empowers businesses to understand needs, solve problems, and identify opportunities. While Salesforce is widely adopted to capture customer … Continue reading “Integrating Traction Guest with Salesforce to Leverage Visitor Data”

Visitor Management Award: The Kitchen

Traction Guest empowers businesses to create unique guest experiences with a cloud-based visitor management system. We believe in innovation. And we believe people matter. With the Visitor Management Award, we want to recognize technology-driven innovation that’s enhancing visitor experiences. If you’re using Traction Guest to increase security, improve efficiency or accomplish something incredible, we want to … Continue reading “Visitor Management Award: The Kitchen”

How a Visitor Management System promotes GMP compliance

The U.S. has a strong reputation for its food industry. Companies, large and small, are producing a vast variety of goods which are exported worldwide each day. Manufacturers are faced with strict governmental regulations such as the Good Manufacturing Practices (GMP) while trying to increase efficiency across their work processes. A recent step many companies … Continue reading “How a Visitor Management System promotes GMP compliance”

Customize user roles for your Visitor Management System

  With every new system comes the challenge of adoption. We have all faced internal frustrations when introducing yet another solution that employees need to learn and use at work. The larger the company, the more people are involved. The more people are involved, the more confusion arises. To effectively manage change internally, we believe … Continue reading “Customize user roles for your Visitor Management System”

Calculating the ROI of a Visitor Management System

Customers continuously ask us, ‘What is the return on investment (ROI) of a visitor management system (VMS) investment?’.  The truth is that it depends. A boilerplate ROI can make peoples’ eyes roll as many of the benefits are intangible so the question becomes, how do you accurately measure the impact? A comprehensive ROI calculation should … Continue reading “Calculating the ROI of a Visitor Management System”

Screening visitors against watchlists

Watchlists are becoming a prevalent topic for effective visitor management. Technology is enabling organizations to capture valuable visitor data which in turn creates an opportunity to enhance the visitor experience and step up your security. This article will outline the common threads on what organizations are interested in, how people are maintaining data lists, and … Continue reading “Screening visitors against watchlists”

Improving evacuation procedures at your workplace

Fire drills are good practice for your employees. They become familiar with what is required, where they need to go, and who they need to report to. But what about your visitors? They don’t know your workplace safety plan or emergency procedures. How do they know where to go? How do you know if they … Continue reading “Improving evacuation procedures at your workplace”

How buying software became my best sales training

After years of sales training, I was recently given the opportunity to ‘walk in the shoes of a software buyer’. While it may not be a practical exercise for all, allowing me to lead the selection of one of my sales tools brought a whole new perspective to years of assuming what buyers want. I … Continue reading “How buying software became my best sales training”