Help

When you say "help", we say “how?” Learn, ask and grow with our platform in the way that works best for you. Know that you aren’t alone, we’re here to help you become a qualified ‘guest experience editor’.

How can we help you?

Help Center

Need a hand getting started with Traction Guest? Our Help Center has a variety of knowledge articles and tutorials on anything from billing to integrations.

System Status

Experiencing connectivity issues? Check the status of Traction Guest’s systems or view the history of all reported outage incidents.

Downloads

Want to further enchance your visitor experience? Check out our downloads section to access the latest innovations on the platform.


Contact

You can reach us directly via telephone, chat or e-mail between 7am – 5pm PST, Monday to Friday. For additional help, check out our Help Center, video tutorials or leave us a message below.

Headquarters

#500 – 2700 Production Way
Burnaby, BC, Canada V5A 0C2

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Supported Languages

English
French
Spanish
Portuguese
Simplified Chinese
Traditional Chinese
Japanese
German
Russian
Swedish
Dutch
Indonesian