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Traction Guest announces dedicated Canadian data center for its visitor management platform to enable local organizations. Protecting data has become a fundamental concern for companies. Legal requirements are imposed on industries and governmental institutions that handle sensitive personal information. Organizations operating in these highly regulated environments are expected to store and process data locally which … Continue reading “Traction Guest launches dedicated Canadian data center”

Traction Guest empowers businesses to create unique guest experiences with a cloud-based visitor management system. We believe in innovation. And we believe people matter. With our Visitor Management Award, we want to recognize outstanding performance and commitment to enhancing the visitor experience, embracing innovation, and fostering relationships. Every quarter, we will celebrate a customer and … Continue reading “Visitor Management Award – Winter 2017: JCCPGH”

Do you know who is in your building and who they are visiting? Have you shared the information they need to be safe? Do your visitors know where to go in case of an emergency?  Can you contact them?  If something happened, what would the impact be on your business? Lawsuit? Increased insurance costs? Regulatory … Continue reading “What does it mean to provide safety for a visitor?”

For the past 60 years, security professionals from across the United States have gathered at the American Society for Industrial Security Annual Seminar and Exhibits (ASIS 2017). The conference brings industry leaders together to share their knowledge about the advancements in enterprise security. As organizations continue to develop their security processes, there is a great … Continue reading “Visitor Management and Security: Looking Forward to ASIS 2017”

Salesforce is the world’s leading customer relationship management (CRM) platform.  It allows businesses to manage their sales, marketing, service and other functions in a single cloud-based environment. Being able to easily log, manage, and analyze customer data, empowers businesses to understand needs, solve problems, and identify opportunities. While Salesforce is widely adopted to capture customer … Continue reading “Integrating Traction Guest with Salesforce to Leverage Visitor Data”

Traction Guest empowers businesses to create unique guest experiences with a cloud-based visitor management system. We believe in innovation. And we believe people matter. With the Visitor Management Award, we want to recognize technology-driven innovation that’s enhancing visitor experiences. If you’re using Traction Guest to increase security, improve efficiency or accomplish something incredible, we want to … Continue reading “Visitor Management Award: The Kitchen”

The U.S. has a strong reputation for its food industry. Companies, large and small, are producing a vast variety of goods which are exported worldwide each day. Manufacturers are faced with strict governmental regulations such as the Good Manufacturing Practices (GMP) while trying to increase efficiency across their work processes. A recent step many companies … Continue reading “How a Visitor Management System promotes GMP compliance”

  With every new system comes the challenge of adoption. We have all faced internal frustrations when introducing yet another solution that employees need to learn and use at work. The larger the company, the more people are involved. The more people are involved, the more confusion arises. To effectively manage change internally, we believe … Continue reading “Customize user roles for your Visitor Management System”

Customers continuously ask us, ‘What is the return on investment (ROI) of a visitor management system (VMS) investment?’.  The truth is that it depends. A boilerplate ROI can make peoples’ eyes roll as many of the benefits are intangible so the question becomes, how do you accurately measure the impact? A comprehensive ROI calculation should … Continue reading “Calculating the ROI of a Visitor Management System”

Watchlists are becoming a prevalent topic for effective visitor management. Technology is enabling organizations to capture valuable visitor data which in turn creates an opportunity to enhance the visitor experience and step up your security. This article will outline the common threads on what organizations are interested in, how people are maintaining data lists, and … Continue reading “Screening visitors against watchlists”