COVID-19 resources and best practices. Visit resource center

Full features list.

Host Experience Essential Plus Enhanced Complete
No restrictions on number of visitors.
       
No restrictions on number of employees as hosts.
       
Customize automatic notifications to your hosts based on visitor type and location.
       
Notify the front desk that you are aware of your visitor’s arrival.
       
Mobile application for hosts to manage visitors on the go.
       
Send an alert directly from the host notification email when a visitor of a pre-defined watchlist signs in.
     
Pre-registration is not limited to the administrator. Employees can send invitations and pre-register visitors ahead of time.
     
Ability to sign visitors in using the Traction Guest Mobile App on a cell phone. ** Additional costs apply.
   
Visitor Experience Essential Plus Enhanced Complete
Allow visitors to check in on an iPad.
       
Define custom sign-in fields based on visitor type, reason for visit, Define custom sign-in fields based on visitor type, reason for visit, location and more.
       
Make it easier for recurring visitors. Remember name, email, company and phone, skip previously signed documents and remember custom drop-down and text field answers.
       
Reduce check-in time by scanning a QR code of pre-registered visitors.
       
Provide your visitors with the choice of their preferred language. Provide multiple language choices on one iPad. Includes unicode.
       
Choose what to include in your visitor notifications, such as parking instructions, meeting room details and more.
       
Give visitors the ability to instantly add an invite to their calendar with iCalendar, Google, Outlook, Outlook online, Yahoo! Calendar.
       
Keep track of who is still in the building with manual or automatic sign-outs.
       
Enable visitors to scan their driver’s licenses or passports to seamlessly capture their details and improving the accuracy of visitor data.
   
Use airport-quality ID scanners to validate visitor passports and IDs as part of an assisted check-in process.
   
Admin Experience Essential Plus Enhanced Complete
Create the sign-in flow that is right for your visitor and business requirements with the Experience Editor. Maintain a library of your favorite flows for cross-site sharing.
       
Manage all locations from one central platform. Easily filter information by location.
       
Know more about your visitor. Capture and easily view the information you need.
       
Access the cloud-based platform from any device, anywhere, anytime.
       
View all historical check-ins and personal details about your visitor in one place.
       
Export visitor data as a CSV.
       
Even if your iPad is not connected to Wi-Fi, visitors can still sign in. Their data will sync with your account when you reconnect and your chosen administrator will be notified when an iPad is offline.
       
Take photos of the visitor, his ID or license. Choose to turn off photo capture for repeat visitors.
       
Create simple questionnaires as part of the sign-in experience with the ability to make the questions mandatory and remembered for subsequent visits.
       
Choose to add videos to the sign-in flow. For instance, for training or safety purposes.
       
The admin can send invitations and pre-register visitors ahead of time.
       
Design email templates for any purpose. Take control and customize the layout, branding, and information to include in visitor, host or security notifications.
       
Enter and maintain notes on visitors that can be accessed and share with other sites.
     
The admin can create watchlists and add visitors as required.
     
Allow for more than one admin to modify the sign-in flow and customizations.
     
Mark invites or sign-ins as “pending” until approved by a designated user.
   
Create permission levels for different users (admins, hosts).
   
Safety & Security Essential Plus Enhanced Complete
Instantly see who is still on site to be able to take action quickly.
       
Customize your notifications, including the subject and message. Use any reply-to email address for responses and make alerts location specific.
       
Capture multiple photos, include pictures in host notifications and recognize individuals with the help of badges.
       
Capture a visitor's e-signature for waivers, NDAs or other legal documents with Guest Sign or DocuSign (DocuSign account required). Set an expiration date and skip for repeat visitors, if previously signed.
       
Create watchlists for different levels of severity. Create your own criteria or use a third-party integration.
     
Verify your visitor’s identity by scanning a government-issued ID (passport or ID card) with airport-grade ID scanners.
   
Visitor Badges Essential Plus Enhanced Complete
Use the Badge Editor to design multiple badge templates based on your branding and information requirements.
       
You can reprint badges if needed.
       
Use our 24hr expiring badges and request customized badge tags with lanyards (additional costs apply).
       
If you're expecting many visitors at once, you can connect multiple sign-in devices to the same printer without interruption.
       
Connect to any label printer, including printing in color, on plastic cards, or self-expiring badges.
   
Events Essential Plus Enhanced Complete
Speed up the check-in process at your events and instantly print a badge.
     
Integrate with online registration/ticketing services such as Eventbrite.
     
Upload your own list of attendees ahead of the event.
     
Integrate with Salesforce to add attendees as leads.
     
Track who attended your events, including those who were not pre-registered. Enter an email address and choose a date range in order to send an expiring export list.
     
Use iPads to scan QR codes of event attendees.
     
Support Essential Plus Enhanced Complete
       
       
       
Help Center with extensive library of articles and videos.
       
Watch our videos on YouTube for more support.
       
       
Get customer support even outside of business hours (PST). Call us anytime in case of emergency (Sev 1). View the System Security page to see more on severity levels.
   
Our team will travel to your office to provide onsite, in-person training to your team.
 
Integrations Essential Plus Enhanced Complete
Store documents on the cloud-platform Google Drive.
       
Automate the employee upload process using the integration with Active Directory. Once connected, your visitors will be able to instantly notify the right people of their arrival.
       
Deliver guest arrival notifications directly to your employees using Slack for internal messaging.
       
Use DocuSign’s e-signature functionality to capture a visitor’s signature on legal documents during sign-in.
       
Integrate registration and tracking. Ability to import pre-registered event attendees from Eventbrite.
     
Connect with your Contractor Compliance account to screen contractors against this database.
     
Use your Visual Compliance account for the third-party watchlist functionality.
     
Connect to the open API provided by ITA to notify the right personnel via Traction Guest's watchlist abilities.
     
With our native Salesforce integration, you can automatically create leads or add activities to contacts. No customization required.
     
Traction Guest offers the most advanced Salesforce integration for a VMS. You can match any visitor data to your Salesforce org with the customizable Salesforce field mapping.
   
Send invitations directly from Outlook. Enable guests to pre-register and expedite check-in at arrival.
   
Invite visitors from Google Calendar, synchronizing visits with Traction Guest.
   
Simplify user log-in by connecting with a single or multiple SAML providers, such as OKTA, OneLogIn, or ADFS.
   
Integrate with the Lenel OnGuard access control security system with Traction Guest’s Connector. ** Additional cost applies.
   
Create custom integrations by setting up HTTP requests from the iPad or server that connects data to other source systems.
   
Platform Essential Plus Enhanced Complete
Use any browser to access data, send notifications or make changes.
       
System updates take place automatically.
       
Choose to store your organization’s visitor information in our US, EU or Canadian data centers based on your data residency policy. We are working on expanding the list of locations.
       
Choose to have a separate instance for your data.
 

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