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2020 Visitor Management Report

Trends and Outlook

Visitor management is critical to an organization’s security and operations. Technology has moved beyond simply digitizing old processes - like paper logbooks, manual data entry and security services - to a heightened focus on security, data integrity and compliance. With that, Visitor Management Systems (VMS) have become an operational necessity.

This report assesses how the introduction and development of visitor management technology are impacting organizational security, efficiency, data richness and brand perception. It analyzes emerging trends that suggest how visitor management is likely to change and grow in the near future.

The market research was conducted across five continents, various industries and businesses of all sizes. Traction Guest surveyed professionals with an interest in operations, facilities, security and IT to uncover trends and opportunities in the visitor management space.

Inside you'll find:

  • Year-over-year data, charts and comparisons on topics such as efficiency, security, and compliance
  • Key insights and the impact of a visitor management system to employees, facilities, and data
  • Best practices and strategy recommendations on risk management and understanding visitor identity data
  • Trends from 7 major industries including Manufacturing, Healthcare, and Biotechnology
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