Sub-Processors.
Last updated on February 1, 2022.
Sub-Processors.
| Sub-Processor | Country of data processing |
Nature of processing | |
|---|---|---|---|
 |
Cloudflare |
Global (dependent on the location of end-user) |
Web application firewall and proxy |
 |
Amazon Web Services |
USA, Canada, or EU (Ireland) |
Public cloud infrastructure identity provider |
 |
Twilio |
USA |
Host/Visitor notifications (optional) |
 |
Mailgun |
USA or EU |
Host/Visitor notifications (optional) |
 |
Rosette (basis technology) |
USA |
Text analytics & extraction (Optional) |
|
Cloudmersive |
EU or USA |
Optical character recognition (Optional) |
 |
Sisense |
EU or USA |
Reporting and analytics (Optional) |
 |
Skilljar |
USA |
Learning and Training Platform (Optional) |
Business Data Sub-Processors.
| Sub-Processor | Country of data processing |
Nature of processing | |
|---|---|---|---|
 |
Salesforce |
USA |
Account management and support ticketing record |
 |
Pardot |
USA |
Marketing & communications |
 |
Chorus |
USA |
Call recording and call analytics |
 |
Intercom |
USA |
Support chat and ticketing |
 |
Catalyst |
USA |
Communications and Marketing |
 |
Pendo |
USA |
Product analytics & research |
 |
Traction Guest Corp. |
USA |
A subsidiary of Traction Guest |
|
Traction Guest Limited |
Ireland |
A subsidiary of Traction Guest |
 |
ShieldCo Acquisition Inc. |
USA |
Parent company of Traction Guest |
 |
Sign In App Ltd |
UK |
a subsidiary of ShieldCo |
|
Sign In App SL |
UK |
a subsidiary of ShieldCo |
|
Sign In App Inc. |
UK |
a subsidiary of ShieldCo |
Updated on March 17, 2022.